Incidents | Intellihealth Incidents reported on status page for Intellihealth https://status.evolveme.health/ https://d1lppblt9t2x15.cloudfront.net/logos/247b9b90f5f475d3f3bf2d6a6a0bbb97.png Incidents | Intellihealth https://status.evolveme.health/ en Televital service is down https://status.evolveme.health/incident/248759 Mon, 21 Aug 2023 19:49:00 -0000 https://status.evolveme.health/incident/248759#b6bfb5698f96b9e3572f998685db1455c7073ca3f77492bc6e7e44cf7059283f The issue has been resolved. An expired SSL certificate caused HTTP requests to fail. Televital will execute a post-mortem to identify why the SSL auto-renewal script failed to execute. Televital service is down https://status.evolveme.health/incident/248759 Mon, 21 Aug 2023 17:52:00 -0000 https://status.evolveme.health/incident/248759#0ab2c051fd97640acad24f7b40fae0c011e4ea8778c632d32cf20313db131ff3 We have discovered an issue with our integration of Televital devices with Evolve. We have stopped receiving data from them as of August 17th, 2023 1:06pm Eastern. We are in contact with them to resolve this issue. While working to resolve the issue, we will not receive updates for Televital devices (cellular connected scales and blood pressure cuff). This does not impact other device measurements through Google Fit or Apple Health connected through our mobile Evolve app. Upgrade database software https://status.evolveme.health/incident/222678 Thu, 27 Jul 2023 02:42:05 -0000 https://status.evolveme.health/incident/222678#911b82f270bb9821cc790ec7c818849314dadfb33e7ab6d84c74471d7e1a08f2 Maintenance completed Upgrade database software https://status.evolveme.health/incident/222678 Thu, 27 Jul 2023 02:42:05 -0000 https://status.evolveme.health/incident/222678#911b82f270bb9821cc790ec7c818849314dadfb33e7ab6d84c74471d7e1a08f2 Maintenance completed Upgrade database software https://status.evolveme.health/incident/222678 Thu, 27 Jul 2023 01:00:00 -0000 https://status.evolveme.health/incident/222678#6f1a2f81f9300be1fac45adab0c1c4e144ed81036f70c0d9b5fe6b03813f1044 We need to update our database software to continue to provide a secure environment for all patient data. We anticipate the upgrade to take one hour. Upgrade database software https://status.evolveme.health/incident/222678 Thu, 27 Jul 2023 01:00:00 -0000 https://status.evolveme.health/incident/222678#6f1a2f81f9300be1fac45adab0c1c4e144ed81036f70c0d9b5fe6b03813f1044 We need to update our database software to continue to provide a secure environment for all patient data. We anticipate the upgrade to take one hour. Upgrade database software https://status.evolveme.health/incident/222678 Thu, 27 Jul 2023 01:00:00 -0000 https://status.evolveme.health/incident/222678#6f1a2f81f9300be1fac45adab0c1c4e144ed81036f70c0d9b5fe6b03813f1044 We need to update our database software to continue to provide a secure environment for all patient data. We anticipate the upgrade to take one hour. Upgrade database software https://status.evolveme.health/incident/222678 Thu, 27 Jul 2023 01:00:00 -0000 https://status.evolveme.health/incident/222678#6f1a2f81f9300be1fac45adab0c1c4e144ed81036f70c0d9b5fe6b03813f1044 We need to update our database software to continue to provide a secure environment for all patient data. We anticipate the upgrade to take one hour. Upgrade database software https://status.evolveme.health/incident/222678 Thu, 27 Jul 2023 01:00:00 -0000 https://status.evolveme.health/incident/222678#6f1a2f81f9300be1fac45adab0c1c4e144ed81036f70c0d9b5fe6b03813f1044 We need to update our database software to continue to provide a secure environment for all patient data. We anticipate the upgrade to take one hour. Upgrade database software https://status.evolveme.health/incident/222678 Thu, 27 Jul 2023 01:00:00 -0000 https://status.evolveme.health/incident/222678#6f1a2f81f9300be1fac45adab0c1c4e144ed81036f70c0d9b5fe6b03813f1044 We need to update our database software to continue to provide a secure environment for all patient data. We anticipate the upgrade to take one hour. Upgrade database software https://status.evolveme.health/incident/222678 Thu, 27 Jul 2023 01:00:00 -0000 https://status.evolveme.health/incident/222678#6f1a2f81f9300be1fac45adab0c1c4e144ed81036f70c0d9b5fe6b03813f1044 We need to update our database software to continue to provide a secure environment for all patient data. We anticipate the upgrade to take one hour. Upgrade database software https://status.evolveme.health/incident/222678 Thu, 27 Jul 2023 01:00:00 -0000 https://status.evolveme.health/incident/222678#6f1a2f81f9300be1fac45adab0c1c4e144ed81036f70c0d9b5fe6b03813f1044 We need to update our database software to continue to provide a secure environment for all patient data. We anticipate the upgrade to take one hour. Upgrade server hardware https://status.evolveme.health/incident/222676 Thu, 29 Jun 2023 01:45:54 -0000 https://status.evolveme.health/incident/222676#bfb2e5a3c54a17b4e2ebe36a775f56935d1b4fdccb226da7304ba66d6d5d66ab Maintenance completed Upgrade server hardware https://status.evolveme.health/incident/222676 Thu, 29 Jun 2023 01:45:54 -0000 https://status.evolveme.health/incident/222676#bfb2e5a3c54a17b4e2ebe36a775f56935d1b4fdccb226da7304ba66d6d5d66ab Maintenance completed Upgrade server hardware https://status.evolveme.health/incident/222676 Thu, 29 Jun 2023 01:00:00 -0000 https://status.evolveme.health/incident/222676#0bc695fa9dbf99ecaa9bc0121d321c7bddcc488a60962c5f55aa416497d25d3b As the number of users increased, we noticed that our systems have increased load. We need to perform a more significant upgrade to our hardware that requires some downtime. We anticipate the upgrade to take less than an hour. Upgrade server hardware https://status.evolveme.health/incident/222676 Thu, 29 Jun 2023 01:00:00 -0000 https://status.evolveme.health/incident/222676#0bc695fa9dbf99ecaa9bc0121d321c7bddcc488a60962c5f55aa416497d25d3b As the number of users increased, we noticed that our systems have increased load. We need to perform a more significant upgrade to our hardware that requires some downtime. We anticipate the upgrade to take less than an hour. Upgrade server hardware https://status.evolveme.health/incident/222676 Thu, 29 Jun 2023 01:00:00 -0000 https://status.evolveme.health/incident/222676#0bc695fa9dbf99ecaa9bc0121d321c7bddcc488a60962c5f55aa416497d25d3b As the number of users increased, we noticed that our systems have increased load. We need to perform a more significant upgrade to our hardware that requires some downtime. We anticipate the upgrade to take less than an hour. Upgrade server hardware https://status.evolveme.health/incident/222676 Thu, 29 Jun 2023 01:00:00 -0000 https://status.evolveme.health/incident/222676#0bc695fa9dbf99ecaa9bc0121d321c7bddcc488a60962c5f55aa416497d25d3b As the number of users increased, we noticed that our systems have increased load. We need to perform a more significant upgrade to our hardware that requires some downtime. We anticipate the upgrade to take less than an hour. Upgrade server hardware https://status.evolveme.health/incident/222676 Thu, 29 Jun 2023 01:00:00 -0000 https://status.evolveme.health/incident/222676#0bc695fa9dbf99ecaa9bc0121d321c7bddcc488a60962c5f55aa416497d25d3b As the number of users increased, we noticed that our systems have increased load. We need to perform a more significant upgrade to our hardware that requires some downtime. We anticipate the upgrade to take less than an hour. Upgrade server hardware https://status.evolveme.health/incident/222676 Thu, 29 Jun 2023 01:00:00 -0000 https://status.evolveme.health/incident/222676#0bc695fa9dbf99ecaa9bc0121d321c7bddcc488a60962c5f55aa416497d25d3b As the number of users increased, we noticed that our systems have increased load. We need to perform a more significant upgrade to our hardware that requires some downtime. We anticipate the upgrade to take less than an hour. Degraded API Performance https://status.evolveme.health/incident/87906 Fri, 13 May 2022 14:55:00 -0000 https://status.evolveme.health/incident/87906#d3e9a2a2faf9c8097bb005294abd6f7e5db1f28b2c795b7c76284e1c44f2bddc The incident has been resolved. We apologize for the interruption. Degraded API Performance https://status.evolveme.health/incident/87906 Fri, 13 May 2022 14:55:00 -0000 https://status.evolveme.health/incident/87906#d3e9a2a2faf9c8097bb005294abd6f7e5db1f28b2c795b7c76284e1c44f2bddc The incident has been resolved. We apologize for the interruption. Site down for Upgrades https://status.evolveme.health/incident/79946 Thu, 07 Apr 2022 10:30:00 -0000 https://status.evolveme.health/incident/79946#b8b4dd2ffbc694dfa600dccfff11c332874790b00442080e369d7fbf1d9ea03e Maintenance completed Site down for Upgrades https://status.evolveme.health/incident/79946 Thu, 07 Apr 2022 10:30:00 -0000 https://status.evolveme.health/incident/79946#b8b4dd2ffbc694dfa600dccfff11c332874790b00442080e369d7fbf1d9ea03e Maintenance completed Site down for Upgrades https://status.evolveme.health/incident/79946 Thu, 07 Apr 2022 10:00:00 -0000 https://status.evolveme.health/incident/79946#55ce7665a18615ba8df229245c8a075ed4bc00651e804e2fb30d2d520302c273 Evolve application will be down for upgrades. Site down for Upgrades https://status.evolveme.health/incident/79946 Thu, 07 Apr 2022 10:00:00 -0000 https://status.evolveme.health/incident/79946#55ce7665a18615ba8df229245c8a075ed4bc00651e804e2fb30d2d520302c273 Evolve application will be down for upgrades.